Dinosaur Financial Group, LLC has developed a Business Continuity Plan regarding how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us – If, after a significant business disruption, you cannot call us as you usually do at 212-448-9944 or email your contact(s) at his/her/their email address(es), you may call our alternative number 917-251-6895 or go to our web site at www.dinogroup.com. If you cannot access us through either of those means, you should contact our clearing firms, Wedbush Securities, Inc. at 1-888-933-2874 or www.wedbush.com, or our Clifton Park Office at 518-348-0060 for clients with accounts held by RBC Correspondent Services, a division of RBC Capital Markets, LLC, or our Miami Office (305-982-8533) for clients with accounts held at APEX Clearing (Note: RBC Correspondent Services and APEX Clearing will not accept any client calls directly).
Our Business Continuity Plan – After a significant business disruption we intend to expeditiously recover and resume business operations, while safeguarding our employees and property, making a financial and operational assessment of the disruption, protecting the firm’s books and records, and doing all that we can to permit our firm to resume operations as quickly as possible, taking into account the scope and severity of the significant business disruption.
Our Business Continuity Plan addresses data back-up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees and regulators; alternate physical location of employees; critical supplier, contractor, bank and counterparty impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firms back up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, our clearing firms have advised us that their objective is to restore their own operations and be able to complete existing transactions and accept new transactions and payments anywhere from immediately to the next day. Your orders and requests for funds and securities could be delayed during this period.
Varying disruptions - Significant business disruptions can vary in their scope, possibly affecting only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the significance of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within 24 to 48 hours. In a disruption affecting our business district, city or region, we will transfer our operations to a site outside the affected area, and recover and resume business within 24 to 72 hours. In either situation, we plan to continue in business. Except for RBC Correspondent Services,we will transfer operations to our clearing firm(s), if necessary, and notify people through our website (www.dinogroup.com) or our customer emergency number, 917-251-9851, as to how to contact us. RBC’s operations will be transferred to our Clifton Park Office (518-348-0060). If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customers’ prompt access to their funds and securities.